AI Community Day Brussels

All sessions

Times in Brussels time

• 8:30 AM to 9:35 AMMain room

  Welcome and registration

• 9:30 AM to 10:00 AMMain room

  Keynote

• 10:00 AM to 10:45 AMMain room

  Beyond Copilot: Driving Business Value and Automation with Agentic AI

  • Nancie Calder
  • Will Hawkins

  In this session, we dive into the transformative power of AI agents, which go beyond Copilot's insights to take autonomous action in various business contexts. Attendees will learn the fundamentals of AI agents, explore types of agents like Azure OpenAI assistants and custom engines, and understand how these capabilities translate into measurable business impact. By the end, participants will be able to identify strategic areas within their organizations where AI agents can optimize processes, improve customer interactions, and drive efficiency. Real-world examples and an interactive Q&A will provide practical insights and inspire actionable next steps.

• 10:45 AM to 11:30 AMMain room

  Govern your Copilot Agents before they get out of control

  • Tom Mullens

  More Copilot Agents are being built across organizations, and without proper oversight, things can quickly get messy resulting in duplicate agents or lost data. Governance is key to keeping control and protecting business-critical information. Join me if you’re an M365 administrator or Agent builder who wants to ensure Copilot Agents are used safely across your organization. In this session, we explore how to track agent usage using the available reports, apply Data Loss Prevention (DLP) policies tailored to Copilot Agents, review the overload of checkboxes for Copilot Agents, and use Microsoft Purview to secure data and enforce compliance. I’ll share examples and tips to help structure governance so Copilot Agent usage stays safe and aligned with organizational rules. You’ll get a clear view of the available governance tools, how they fit together, and best practices to manage Copilot Agents without slowing down the configuration process.

• 11:30 AM to 11:45 AMMain room

  Coffee break

• 11:45 AM to 12:30 PMMain room

  The Habit Shift that changed Everything: My Copilot Story

  • Pieter Op De Beéck

  You’d think being a Microsoft MVP meant instant Copilot success. The reality? It took months of hesitation before one simple habit changed everything. In this candid session, I’ll share the breakthrough that made Copilot stick for me, and the patterns I uncovered from 50 enterprise Copilot rollouts. These lessons will help you build a foundation for adoption that works in the real world, not just in theory. Here’s the kicker: culture and habits matter more than technology. Join us to discover why, and how to make Copilot a game-changer for your organization.

• 12:30 PM to 1:20 PMMain room

  Lunch

• 1:15 PM to 1:50 PMMain room

  Panel questions to the experts

• 1:50 PM to 2:25 PMMain room

  Why every organisation needs a Prompt Catalogue

  • Steve Dalby: MVP

  Most organisations are already using Microsoft Copilot—but they’re doing it in isolation. Prompts are scattered across emails, buried in personal notes, or simply rewritten every day. The result is inconsistent output, wasted time, and no shared learning across the business. This session explores why a structured Prompt Catalogue is essential for scaling Copilot effectively. You’ll see how organisations can move from individual experimentation to a consistent, reusable approach that improves quality, accelerates adoption, and builds confidence across teams. We’ll break down what makes a good prompt, how to organise them in a simple and practical way, and how this approach turns AI from a personal tool into a shared organisational capability. To bring it all together, the session finishes with a live demonstration using SharePoint, showing how to create a lightweight Prompt Catalogue that can be implemented immediately. No complexity, no new tools—just a clear path to making Copilot work at scale.

• 2:25 PM to 3:00 PMMain room

  Your Copilot, your style : The Zohan method

  • Johan Mos

  In this session, you’ll learn how to use Copilot your way—not just like everyone else. Just like Zohan has a style of their own, you can personalize Copilot so it perfectly fits your organization and the way you work. The result? Answers that make sense, documents, media. slides in style of your organisation, and a Copilot experience that feels tailor-made for you. Join us—and show that you’re the Zohan of Copilot!

• 3:00 PM to 3:45 PMMain room

  From Buzzword Bingo to Business Output: Contextual Prompting in M365 Copilot

  • Sonja Wagenbichler

  Let’s be honest: Do your Copilot results sometimes sound like an amateur poet ran your prompt through a buzzword generator? It’s time to end the guesswork. M365 Copilot isn’t a mind reader but it thrives on context. The clearer we provide it, the better the output. When we give vague hints, we get beautifully phrased but empty words that sound impressive but deliver zero value. What we actually want are results that are truly usable, making us more efficient and productive. In this session, we tackle exactly this problem. We’ll crack the code for high-quality outputs that require almost no post-editing. I’ll share one of my favorite prompting frameworks that I use daily. A simple, clear system to direct Copilot and tell it exactly what to deliver. We’ll apply this framework to a real-world business use case, working our way from raw input to a polished business asset. You’ll see live how we connect information across multiple M365 apps to generate exactly what you need for your daily work in record time. Our goal: zeroing out the need for manual corrections or endless follow-up prompts. Why should you attend? While others are still guessing why their results aren’t hitting the mark, you will leave with a clear workflow to reach your goals faster. This leaves you with more time for what really matters. Bonus: You’ll receive an exclusive Prompt Cheat Sheet to take home, making your work faster, cleaner, and more relaxed starting tomorrow. You’ll feel the difference.

• 

  Johan Mos

  Bridging tech and people with clarity, energy, and purpose

  Spoke in Brussels
  • Johan Mos on LinkedIn (opens in a new tab)
• 

  Nancie Calder

  Executive Customer Engagement Practice - Global

  Spoke in Brussels
  • Nancie Calder on LinkedIn (opens in a new tab)
• 

  Pieter Op De Beéck

  Modern Workplace Strategist | MVP

  Spoke in Brussels
  • Pieter Op De Beéck on LinkedIn (opens in a new tab)
• 

  Sonja Wagenbichler

  Copilot and Change & Adoption Enthusiast

  Spoke in Brussels
  • Sonja Wagenbichler on LinkedIn (opens in a new tab)
• 

  Steve Dalby: MVP

  MVP | Pure Knowledge | Nothing more | Nothing less

  Spoke in Brussels
  • Steve Dalby: MVP on LinkedIn (opens in a new tab)
• 

  Tom Mullens

  Vivicta

  Spoke in Brussels
  • Tom Mullens on LinkedIn (opens in a new tab)
• 

  Will Hawkins

  Responsible AI Engineer & Data Scientist

  Spoke in Brussels
  • Will Hawkins on LinkedIn (opens in a new tab)